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CASA BAY VILLAS RENTAL POLICIES** IMPORTANT ** Effective December 31, 2006, the U.S. Government's Intelligence Reform Bill REQUIRES PASSPORTS for all American Citizens traveling by air and sea to or from Mexico, Canada, Central and South America, the Caribbean and Bermuda. Deposit for ReservationA Reservation Deposit of 50% of your total accommodation is due within five days after you receive your email confirmation. You will receive your email confirmation within 24 hours of making your reservation. Upon receipt of your deposit we will forward our Information Packet to you which will include our Rental Agreement Terms and Conditions, Waiver of Responsibility, Guest Arrival Information, Menu Selections, Transfer Options, Villa Information, Activities Guide, Restaurant Guide and general information on Puerto Vallarta. If a reservation is made 60 days or less prior to arrival, Casa Bay Villas requires full payment of rental fee to confirm your reservation request.Final PaymentFinal payment on your reservation will be due 60 days prior to your arrival at the villa. For all Christmas and New Years reservations final payment will be due 90 days prior to arrival in Puerto Vallarta. Security DepositAll villa owners request a refundable Security Deposit of $500 to $1000 USD. You may send this at any time but no later than four weeks prior to your arrival at the villa. The Security Deposit is fully refundable two weeks after you return home providing no damages occurred during your stay at the villa. Guests occupying the property will be responsible for any damages caused by themselves or their guests to the property or its contents during their stay. Costs for damage, will be limited to repairs or replacement value of items(s) damaged. CancellationsReservations will be cancelled if deposits are not received within five days of initial request. Casa Bay Villas reserves the right to treat any confirmed booking as cancelled if deposit schedules are not met. In the event of a cancellation after the deposit is received, all payment and deposits are non-refundable unless the accommodations are re-rented by Casa Bay Villas for the original booking and at the discretion of the villa owner. If the property is fully re-rented a refund will be made, less a facilitating fee. Partial re-rentals or rentals obtained at a lesser rate will be refunded in the amount of the re-rental less facilitating fee. No refunds will be made for unused accommodations or services. All cancellations must be in writing. THERE ARE NO REFUNDS FOR CHRISTMAS AND NEW YEARS RENTALS. An extension may be requested.Trip InsuranceCasa Bay Villas recognizes that the unforeseen may happen in life and as a result the unpredictable circumstances may force you to alter your villa vacation trvel plans. We recommend trip cancellation insurance on all private villa rental accommodations. Trip cancellation insurance is strongly recommended and is available through www.AccessAmerica.com or http://www.insuremytrip.com/ or with your local travel agency. Availability of AccommodationsIn the event any property becomes unavailable due to circumstances beyond the control of Casa Bay Villas after payment is received, Casa Bay Villas will have the authorization/option of moving your reservation to a similar property.Villa OccupantsMost villas have a policy of a maximum number of guests equal to 2 persons per bedroom. Maximum number of persons means adults and children regardless of age. The maximum number of guests will be confirmed on your rental agreement. If more people arrive than allowed, you will be denied occupancy at the villa. An extra per person/per night charge of $50 USD will apply. Tenants occupying the property will be responsible for any damages caused by themselves or their guests, to the property, or its contents during their stay. Costs for damage, will be limited to repairs or replacement value of items(s) damaged. Unlawful activities will not be tolerated and noise curfews affecting nearby properties will be enforced.Pet PolicyNo pets will be allowed in the rental property without written permission prior to arrival.
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