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As one of the leading vacation rental agents representing privately owned luxury villa and condo we pride ourselves with a stellar reputation which we are proud of and want to uphold.

Payment Policy – Rates are in US Dollars –  Please contact our office to select and CONFIRM your Reservation Payment Method.  Payments in the original currency specified (US Dollars) on all villa or condo vacation rentals.

  • Deposit Payment – A deposit equal to 50% of your total reservation is required within five business days to confirm your reservation.   If your deposit is not received at this time your reservation may be considered cancelled. Please ask for an extension if needed.  Until your reservation is confirmed, rates are subject to change without notice.
  • Final Payment – The final payment balance due of 50% on your reservation will be due 60 days prior to arrival at the villa or condo.
  • For all Holiday Reservations  – Final Payments are due 90 days prior to your arrival at the villa or condo.
  • Refundable Security Deposit – All reservations require a Refundable Security Deposit due with your final payment.  See Below for details.

All rates include daily staff services (excluding Sundays and Mexican Holidays).  The staff will be available at no additional charge for guest’s arrival/departure on Sunday and Holidays.  Rates do not include cost of food & beverages, staff gratuities or airport transfers.

Damages & Responsibility:  All owners required a Refundable Security Deposit which will be due with your final payment.  If there are no damages or lost items we will return your security deposit two weeks after your departure. Guests occupying the property will be responsible for any damages caused by themselves or their guests to the property or its contents during their stay.  Costs for damage will be limited to repairs or replacement value of items(s) damaged.  Unlawful activities, boisterous or rowdy behavior will not be tolerated.

Many properties have zero cancellation policy so Trip Cancellation Insurance is strongly recommended.  Travel Insurance is available through your airline carrier or through Trip Cancellation Insurance online.   They are equipped to respond in many unexpected circumstances and unfortunate occurrences that threaten to interfere with even your best-laid plans.  Contact our office for information and assistance.

When you reserve a villa or condo through Casa Bay Villas you can rest assured knowing you are working with an expert in the vacation rental business.

From the day you confirm your vacation rental to the day you return home Casa Bay Villas will be your personal assistant for your Puerto Vallarta vacation.

All guests receive our Five-Star Platinum Service and we pride ourselves in taking the extra mile to insure you select the perfect vacation rental.

All our luxury villas and condos have been personally inspected and hold our highest standards of excellence.

From arranging Private Transportation from the airport to any special requests during your stay, our dedicated team will be there for you.



Your Source for Vacation Rentals and Luxury Villas in Puerto Vallarta and Punta Mita Mexico.
Casa Bay Villas • Tel - 203.386.8022 •
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